All about moderation

Who’s your community site manager in the newsroom?

October 10, 2007

Questions I have coming out of the first session:

For newspapers with community sites, like Bakersfield and Raleigh, who is the go-to person in your newsroom for managing threads, policing comments, and general cheerleading for the site? Do you have a dedicated position leading it or is it rolled into other Web roles?
Is cloud-seeding on these [...]

Crowd wisdom, some assembly required

May 27, 2007

Scott Karp points out the difficulty in waiting for the monkeys to write Shakespeare and Ian King reminds us all that free content requires filtering that costs time and money.
Both are talking about the NYT bit on Heinz’s ketchup-stained UGC ad ploy.
Which brings me to the point: User-generated advertising content should be amateurish. That’s the [...]

Don’t fear the user-created content?

June 7, 2006

Do online news sites need to reinvent uploading and editing tools to gather user-created content?
Steve Outing says no, making the case that YouTube, Google Video, and myriad third place finishers do the heavy lifting, hosting the video and spitting out the little block of code that a user can paste into a post in your [...]

How to moderate online newspaper comments and forums while staying sane and not getting sued

January 31, 2006

Like Slashdot.
Okay, so maybe I don’t read it anymore, and maybe I never read it much to begin with, but when I just logged in to see what the comments look like these days, I was offered a chance to fulfill my duty to “meta-moderate.”
Nose around Slashdot a little bit, and you’ll find that every [...]